About the Staff
MspPortal Current Mission ->
Executive Profile: Roy Miehe
Professional Experience 1994 to present CEO/CTO
Information Technology-Software Development-Strategic Planning
Mr. Miehe is creative. A, results driven technology leader, with 18 years of proven CEO/CTO experience. A problem-solver with passion for technology; skilled in grasping the big picture, conceptualizing, developing, and implementing solutions, and partnering closely with business partners.
In the current economic environment Mr. Miehe believes that if he cannot provide the very best security solution at the very best price/term for his clients he will not carry the line/solution.
Responsible for all aspects of overall technology contracts, solutions and implementations.
Officially opened MspPortal.Net to take security yet to another leval, Value Added Master Distributor
Office Manager/ Sales Administrator
A creative, customer service oriented, self-motivating, get it handled, support system to the CEO/CTO. On a daily basis.
Direct support of CEO/CTO: management of calendar and priorities, etc.
Support Accounts Payable: mail checks, invoices, etc.
Delivery of license key to clients via email.
First point of contact with Clients,ISPs,Resellers and Vars: quotes, invoices, applications, etc.
Customer service oriented, friendly demeanor! Primary contact for phones: screening of all calls
Management of Maintenance Renewals (Excel): send out renewal notices (90, 60, 30, days) in advance, adding new clients, and product purchases. Follow up on Estimates, Invoices, etc.